How To Track My Order

Once your order has been shipped, a tracking number will be sent to the email address you provided at checkout.

You can use this tracking number to monitor the status of your delivery at any time.

If you experience any issues with tracking your order or have not received your tracking information, please feel free to contact us and we’ll be happy to assist you.
shopping.jameskim@gmail.com

Frequently Asked Questions

Can I track my order?

Yes! Once your order ships, you will receive a tracking number via email. You can also check your order status in the “My Account” section.

What is your refund policy?

We offer a 30-day return policy for unused products in their original condition. For hygienic reasons, some personal items may not be eligible for return.

When will my order arrive?

Most orders are processed within1–2 business daysand shipped directly from our trusted fulfillment partners.
Delivery typically takes5–10 business daysdepending on your location.
You’ll receive a tracking number via email as soon as your order is on its way.

How can I contact customer support?

You can reach us via email at shopping.jameskim@gmail.com or through our Contact page.